Our Price Promise: Elevating Your Purchasing Experience
At Deskbird, we stand for transparency, integrity, and an unwavering commitment to providing you with the best value year-round.
Our prices remain consistent throughout the year, ensuring fair and competitive pricing every day.
If you purchase a Deskbird item and find it at a lower price on our store within 100 days after your purchase, we will refund you the difference.
Steady Value:
Our dedication to offering fair prices allows you to make confident purchases without waiting for a sale.
Consistent Quality:
The quality of our products is unwavering, regardless of the season. Enhance your workspace or home with top-notch furniture without compromising on quality.
Timeless Design:
Our furniture is designed to stand the test of time, both in style and durability. Purchase now without missing out on the latest trends or compromising on quality.
When We Go On Sale: New Product Launch Celebrations
We love celebrating special moments, especially when introducing new products. During these exclusive launches, we offer special sales as a token of appreciation for your support.
Price Promise Excludes Product Seconds, Showroom Display Items, Bundles and Commercial Orders.
Here at Deskbird NZ the delivery process of our standing desks is just as important as the desk itself. That is why we have decided to work with a number of carriers to ensure safe delivery our beautiful standing desks to you. Orders are processed everyday and are dispatched as soon as possible so that we can get the standing desks to you super fast!
Please note that certain orders may require extra processing time for various reasons, these include address verification, sold-out items, rural addresses, limited edition goods, pre-orders, large orders, payments, NZ public holidays and any COVID-19 related protocols.
The important bit! What is the cost of shipping and the delivery time frame?
| Shipping Item: | Cost: |
| Standing Desks and Chairs | Free Shipping NZ wide* Excluded Rural Address |
| Standing Desks + Accessories | Free Shipping NZ wide* Excludes Rural |
| Accessories Only | $8.90 |
Free Shipping: All our desks and chairs are shipped NZ wide (excluding rural) for free with no extra charge to the customer. Accessories cost $8.90 to courier nationwide, however if they are purchased with our standing desks then they will also be covered for free shipping.
Rural will incur extra charge, but we are happy to ship to your nearest Mainfreight depot for pick up free of charge.
Approximate delivery times (during business hours, Monday-Friday, excluding NZ public holidays) are as follows:
| Delivery Area: | Timeframe: |
| North Island | 2-7 working days |
| South Island | 3-9 working days |
| Rural | 2-3 extra working days to the times above |
Note: There may be longer delivery times at certain times of the year or if there is any change in COVID-19 alert levels around New Zealand. We will announce this information on the top banner on our website. We thank you for your patience during these periods.
If you require an urgent delivery feel free to email us. Simply click the contacts tab above, leave your name and number so we can get in touch.
Returns:
We strive to produce top quality products and have excellent customer service. However there are sometimes errors that arise such as a defective/damaged products, damage during delivery and very rarely the wrong items being sent. In the case of a wrong or defective/damaged product, we will exchange your product(s) and provide a return label for you to print out for the courier to collect.
If you feel a product you received has a defect/error, please provide a photo in your email for documentation and we will replace the item as soon as we can.
If you are not happy with the desk and would like to return the desk, do email us and let us know. We will provide you the customer a return ticket free of charge, to send the desk back to our warehouse in the original state. Unfortunately if there are any damages, stains or changes to the products purchased we may not be able to provide a full refund.
100% Satisfaction purchase: Here at Deskbird NZ, we really believe in the quality of our adjustable standing desks. Our job is to provide you with the best desk experience possible, so you can do the things you need to do while being ergonomically comfortable.
We have a local team to assist you if you encounter any issues with your stanidng desk.
A 30-day returns period on us for your money back guarantee.
More information here Warranty and Returns.
